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Girl On Wire – Have You Hugged An Emergency Communicator Today?

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Tax Day is not the only noteable event today. This week, April 14-20, 2013, is National Public Safety Telecommunications Week. The purpose of this designation is to recognize the men and women who answer and respond to emergency calls by delivering instructions to the callers and dispatching paramedics, police and fire personnel. These emergency communication professionals are the first ones contacted in times of crisis and it’s an extremely stressful and important job.

Emergency communication workers include calltakers, dispatchers and the technicians who maintain the radio and phone system equipment.

Teltek has very close ties to the Emergency Response industry. Our very own Chris Nicoli is a volunteer with the Sykesville Freedom District Fire Department and we helped the SFDFD by installing cabling and telephone and paging equipment in the new station when the building suffered a roof collapse and fire in 2010. Another one of our team members is a former police officer who would assist at the station’s call center when additional personnel was required.

The idea of dedicating a week to the men and women who serve as public safety telecommunicators was suggested by Patricia Anderson of the Contra Costa County Sheriff’s Office in 1981. The California agency celebrated their own holiday for the next three years before it started to spread across the country and was officially recognized by Congress in the early 1990s.

Many local agencies around the country will host tours of their facilities and celebrations to mark the occasion and honor the people you may never meet, but serve in these vital roles. It is hoped that this week will raise awareness and prompt thank you notes and commendation letters to the unsung heroes of emergency services.

As a telecommunications and IT company, Teltek salutes the men and women who answer and respond to emergency calls 24 hours a day, 7 days a week. Thank you for your daily heroism!

 


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